Reduce leakage with scheduling solutions that solve access challenges.
Millions of consumers expect to schedule their doctor’s appointments on the web. Healthgrades Consumer Scheduling gives them what they want – on our site, on yours, on Google My Business search results, and everywhere else.
Unmatched reach – 6.9 billion online searches for doctors show Healthgrades in the top results1 – a number almost 60 times larger than all of our online scheduling competitors’ results combined. Harness the power of that audience by letting consumers book appointments instantly.
Higher reimbursements – The Healthgrades audience includes 150% more commercially insured patients than the national average.2
More convenience – Nearly 40% of appointments are booked outside standard office hours.3 Online scheduling gives consumers the 24/7 access that fits today’s lifestyle.
Greater efficiency – Every self-scheduled online appointment saves 8.1 minutes of staff resources.4
Fewer no-shows – Email and text reminders reduce no-shows by as much as 25%.5
Improved engagement and retention – The Healthgrades scheduling solution makes it simple to stay in touch with patients after they leave the office – to help monitor their health, improve outcomes, and keep them coming back.
Referral scheduling – Our “solve once, activate anywhere” solution means you also get a unified referral management scheduling platform that saves time, money, and stress – and helps reduce leakage.
Prevent leakage. Reduce readmissions and no-shows. Save time and energy. With Referral Scheduling from Healthgrades, you’ll coordinate all of your scheduling systems under a single, unified solution.
Seamless integration – Our solution intelligently pulls all of your providers’ scheduling information from any other major EMR systems, giving you access to your entire inventory in one place. We’re included as trusted vendor of Open Epic.
Instant referrals at the point of care – With real-time access to other providers’ schedules, your physicians can book the critical next appointment while the patient is still in the office, reducing leakage.
Powered Call Center – Enable your call center to directly schedule an appointment and eliminate the need to transfer the call.
Provider-patient match – Comprehensive data from the largest physician search site helps you refer patients to the doctors best suited to their needs.
Improved efficiency – Booking referrals through a unified solution saves time for both providers’ staffs.
Predictive analytics – Real-time access to robust analytics that track and measure appointments, referrals, and attendance, allowing clients to change behavior based on results.
Reduced readmissions – “Always on” technology helps you stay on top of post-discharge care and better manage patient recovery.
Fewer no-shows – Email and text reminders reduce no-shows by as much as 25%.7
Higher revenues – Every 1% of “keepage” is equivalent to $100 million in additional revenue.8
Consumer online scheduling – Our “solve once, activate anywhere” solution means you also get painless consumer self-scheduling through your website, on healthgrades.com, and anywhere else you need it.
1 Searchmetrics, 2016
2 Kaiser Family Foundation: Agency for Healthcare Research Quality Healthcare Cost and Utilization Project, Healthgrades, 2014
3 Healthgrades analytics, December 2016
4 November 2014 Accenture Self-Scheduling Report & Healthgrades Appointment Availability & Scheduling
5 Healthgrades analytics, December 2016
6 Intuit Health “Annual Health Care Check-Up Survey”
7 Healthgrades analytics, December 2016
8 Mission Point Health System
9 Jonathan Govette, MedCity News, 2014