Acquiring a new patient takes a lot of time and resources, but today’s patients are quick to leave their health system or provider. In fact, only 9% of healthcare consumers are sure that they would follow their PCP to another practice or clinic.1 Don’t let your hard work walk out the door: Healthgrades engagement and retention capabilities provide you with the tools you need to keep patients coming back.
Healthgrades offers tools to connect more often with patients — as much as 730 times more often2 — without adding to provider workload. The CareChats chatbot has smart, timely conversations with patients between encounters, while health risk assessments solicit patients input and provide relevant alerts and assessments in return. Use these tools as part of your health system’s strategy to stay engaged, build trust, and earn patient loyalty for years to come.
Gather patient-generated data on an ongoing basis to build robust patient profiles that inform future encounters.
Intervene at key moments in the health journey to effectively slow or prevent the development of serious health conditions.
Prompt patients to act with personalized, relevant calls to action that address a specific need.
Integrate with the Healthgrades Consumer Intelligence Platform for powerful performance and revenue reporting capabilities.
In today’s world, it’s all about the data. Healthgrades can help your health system acquire valuable information and use it to make meaningful connections with consumers. Find out how.
1. Deloitte Consumer Health Study (2014)