In an increasingly digital world, easy access has become synonymous with online access. Although most patients still pick up the phone to appoint, 81% of consumers want to book appointments online. When patients do self-schedule, 60% of those appointments are made outside of standard office hours. On-demand scheduling prompts consumers at their moment of decision to choose you over a less convenient competitor.
While online scheduling significantly broadens the array of access points to your health system, it’s more than just appointing. Email and text reminders reduce no-shows by as much as 25% and tools to stay in touch after the encounter improve patient retention. Plus, a unified referral management scheduling platform saves time, money, and stress – and helps reduce leakage.
Capture new patients wherever and whenever they search with real-time access to appointments in search results and elsewhere.
Promote your providers on one another’s pages to help fill appointments across the network.
Provide a unified scheduling solution across all providers and physician offices, including to help keep your patients in-network via seamless referrals.
Reduce no-shows and increase engagement with automatic post-scheduling confirmations and reminders.
In today’s world, it’s all about finding truth in data. Healthgrades can help your health system acquire valuable information and use it to make meaningful connections with consumers. Find out how.