Call Center whitepaper

The financial impact of a call center

The patient experience begins the instant your phone rings. When existing or potential patients call, they are giving your hospital the opportunity to develop a valuable relationship. But what if the call goes unanswered or is mishandled? This missed opportunity to connect callers with the healthcare services they need will result in lost revenue to your hospital.

This whitepaper is intended to show you the true value of callers and how much a missed opportunity may cost your hospital.